ABOUT CMR CONSULTING
CMR Consulting Corporation is an insurance claims expert witness and consultant company helping you understand the pieces of the insurance puzzle.
Chantal M. Roberts has 25 years of handling claims, supervising claims teams, and managing an international, multi-million dollar business. She is familiar with the standards of the Lloyd’s of London Excess and Surplus market as well as the American domestic market.
AREA OF EXPERTISE
-
Bad Faith
-
Bicycle Claims
-
Business Interruption Claims
-
Cannabis Claims
-
Cargo Claims (Inland Marine)
-
Commercial and Homeowners Insurance
-
Dog Bites
-
Insurance Claims Customs & Practices
-
Liability Claims
-
Lloyd's of London
-
Property & Casualty Insurance
-
Training Claims Staff
-
Unfair Claims Settlement Practices
The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling is Chantal's first book laying out the unwritten rules which adjusters learn through on-the-job training.
It is available at local bookstores and through Amazon.
Chantal also has a bi-monthly podcast with colleague William Auten of Auten Claims Management for adjusters and attorneys to discuss all things claims. You can listen where ever you download podcasts or on her YouTube channel
Go to The Art of Adjusting for more information.