INSURANCE CLAIMS EXPERT WITNESS

Helping you understand the pieces of the insurance puzzle.

ABOUT CMR CONSULTING

CMR Consulting Corporation is an insurance claims expert witness and consultant company helping you understand the pieces of the insurance puzzle.  

Chantal M. Roberts has over 20 years of directly handling claims, supervising claims teams, and managing an international, multi-million dollar business.  She is familiar with the standards of the Lloyd’s of London Excess and Surplus market as well as the American domestic market.

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AREA OF EXPERTISE

  • Bad Faith

  • Bicycle Claims

  • Business Interruption Claims

  • Cannabis Claims

  • Cargo Claims (Inland Marine)

  • Commercial and Homeowners Insurance

  • Dog Bites

  • Insurance Claims Customs & Practices

  • Liability Claims

  • Lloyd's of London

  • Property & Casualty Insurance

  • Training Claims Staff

  • Unfair Claims Settlement Practices

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The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling is Chantal's first book laying out the unwritten rules which adjusters learn through on-the-job training. 

It is available at local bookstores and through Amazon. 

 

Chantal also has a bi-monthly meeting on Clubhouse for adjusters and attorneys to discuss all things claims. 

Go to The Art of Adjusting for more information. 

ARTICLES

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Putting Away the Shovel

This article examines ways insurers can avoid legal holes-- or stop diffing if they fall into one. 

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Active Shooter Coverage

Learn about the value of active assailant insurance in this co-authored article with Nancy Germond, MA, ARM, AIC.

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Riots at the Capitol

History provides a great opportunity to learn from past mistakes to avoid repeating them today.