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INSURANCE CLAIMS EXPERT WITNESS

Helping you understand the pieces of the insurance puzzle.

ABOUT CMR CONSULTING

CMR Consulting Corporation is an insurance claims expert witness and consultant company helping you understand the pieces of the insurance puzzle.  

Chantal M. Roberts has over 20 years of directly handling claims, supervising claims teams, and managing an international, multi-million dollar business.  She is familiar with the standards of the Lloyd’s of London Excess and Surplus market as well as the American domestic market.

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AREA OF EXPERTISE

  • Bad Faith

  • Bicycle Claims

  • Business Interruption Claims

  • Cannabis Claims

  • Cargo Claims (Inland Marine)

  • Commercial and Homeowners Insurance

  • Dog Bites

  • Insurance Claims Customs & Practices

  • Liability Claims

  • Lloyd's of London

  • Property & Casualty Insurance

  • Training Claims Staff

  • Unfair Claims Settlement Practices

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The Art of Adjusting: Writing Down the Unwritten Rules of Claims Handling is Chantal's first book laying out the unwritten rules which adjusters learn through on-the-job training. 

It is available at local bookstores and through Amazon. 

 

Chantal also has a bi-monthly podcast with colleague William Auten of Auten Claims Management for adjusters and attorneys to discuss all things claims. You can listen where ever you download podcasts or on her YouTube channel

Go to The Art of Adjusting for more information. 

ARTICLES

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INTO THE MIST

Minor Impact, Soft Tissue (MIST) claims involve minimal auto damage and allegations of significant bodily injury.

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Everything Old is New Again

Adjusters need to balance the need for mitigation and remediation against protecting the scene for an appraiser.

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Cannabis Insurance Claims

ALM launches the third module in the Cannabis Insurance Coverage Specialist designation written by Chantal Roberts.

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